Shipping to Germany
- Free shipping and free 30 day returns
- Secure payment with PayPal, Klarna or by credit card
- Exclusive TOTEME gift wrapping
- Extended 30 day returns for the Holiday season
Taxes and duties are included in the product price.
- DPD Standard Home delivery: 2-4 business days, Free
- UPS Standard: 2-4 business days, 15 EUR
- UPS Express: 1-2 business days, 20 EUR
- UPS Next Day Delivery, 35 EUR
Cancellations
Please note, orders need to be canceled within 1 hour.
We have a 14 day returns policy, from the day you receive your order. This applies to full priced and sale items.
Register you return here, or if you are returning with Budbee, follow the instructions here.
Exchanges
If you want to exchange an item for a different size or color, please return it and place a new order.
Monday to Friday: 9am – 5pm CET
- Country of origin: China
- Main supplier: Bonus Trading (H.K.) Limited
- Material origin: China
Learn more about TOTEME’s sustainability ambitions and what steps have been taken so far here.
